HEALTHCARE SOLUTIONS

Damontek provides a full-range of IT services to clients in the healthcare industry, from large hospitals and rural medical centers to individual doctor’s office, multi-location clinics, and and even full-service hospitals.

Care for your patients, not your IT

Our managed IT services are specifically geared to the healthcare industry. In fact, our HIPAA-compliant healthcare information technology solutions include on-site staff augmentation, trouble ticket processing, 24×7 Help Desk services, server and application support, professional services (projects and IT architecture), hosted communication services (email and voice), remote and collocated infrastructure, and disaster recovery platforms. 

IT Healthcare Services:

By outsourcing your IT services you free up your IT staff to focus on patient and client needs and not on the day-to-day management of infrastructure-based IT services. Damontek’s Managed IT Services provides HIPAA compliant storage of Electronic Medical Records (EMR’s) for many of its healthcare clients and understands healthcare information systems support takes a 24×7 effort.

  • Help Desk operations are available 24x7x365
  • Our Help Desk first-call resolution rate is above industry average
  • An advanced incident management system that helps reduce or eliminate recurring problems
  • Use of the industry-leading monitoring and management tools providing proactive infrastructure and applications monitoring
  • Data Center hosting, storage, backup and disaster recovery
  • A consumption-based pricing model with usage-based or fixed rate pricing
  • Full IT infrastructure services at fixed monthly rates eliminating the need for hardware (capital) investments
  • Custom designed Service Level Agreements (SLA’s)

The list below will help you determine if “Total IT Care” service is a good fit for your Healthcare organization:

  1. Growth of your data and EHR’s is increasing, and your infrastructure cannot keep up
  2. Legacy systems exist and are quickly becoming obsolete and harder to support
  3. The number of sites, devices, systems, and users is increasing
  4. As everything is growing so is your ability to manage risk, security and HIPAA compliance
  5. Finance wants to move from a capital to an operating expense model
  6. Existing IT infrastructure is fragmented and becoming more complex to control and monitor
  7. It is harder to find skilled IT staff
  8. Maintenance is burdensome and licensing, and support contracts are becoming problems

If you accept that data is critical to your business and that the management of that data is equally important, then you want to establish a relationship with a provider like Synoptek that will be a partner with you and not a faceless vendor who just sells a commodity solution.

“Total IT Care” Benefits Healthcare Providers by:

  • Providing secure access to critical information from any device
  • Improving performance and security of EHR platforms
  • Decreasing exposure to HIPAA violations
  • Delivering performance increases through an efficient well managed IT architecture
  • Getting rapid scalability for backups and data storage
  • Providing real-time U.S. based 24 x 7 support to address issues whenever needed
  • Accessing skilled IT staff when required
  • Reducing capital expenditures and moving to a fixed IT services budget

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TOTAL IT CARE

Hospitals, clinics, and healthcare providers gain more control over their IT services by using our expert IT technicians and only the infrastructure services they need.

WE CARE FOR YOUR IT THE WAY YOU CARE FOR YOUR PATIENTS

Damontek is known for its comprehensive IT consulting capabilities focused on healthcare providers, including strategic planning, migrations, system integration, IT audit services projects and IT program management. Our IT professionals will assess your IT infrastructure, policies, processes and critical IT performance indicators and how they support your overall IT strategy. As a managed service provider we understand how to mitigate IT risks while aligning with your budget and goals in a healthcare environment.

The name of our company, Damon Technology, comes from the Greek legend of Damon and Pythias. Our organization is founded upon the same principles of friendship and trust.

We know that there are many options when looking for managed IT providers, but we aim to be the type of friend and partner upon which you can absolutely rely.